Certain Tesla Powerwall 2 AC Battery Power System Recall

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Published by Reclia Safety Desk | July 26, 2026

📌 Recall Notice

Product: Certain Tesla Powerwall 2 AC Battery Power System

Brand: Tesla, Inc., of Reno, Nevada

Hazards: Fire Hazard, Burn Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10486 |
View original notice →

Recall Summary

Product Certain Tesla Powerwall 2 AC Battery Power System
Brand Tesla, Inc., of Reno, Nevada
Category Electronics
Recall Number 10486
Hazard Fire Hazard, Burn Hazard
Units Affected Not specified
Recall Date November 13, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record

Recall Summary

On November 13, 2025, Tesla, Inc., of Reno, Nevada, announced a recall of certain Powerwall 2 units. These are fully-integrated AC battery systems used for energy storage for self-consumption, time-based control, and backup power. The recall involves model number “Powerwall 2,” which is printed on the nameplate label on the side of each unit. The firm has received 22 reports of overheating, including six reports of smoking and five reports of fire, resulting in minor property damage. No injuries have been reported.

Affected Products

The recalled product is the Tesla Powerwall 2 AC Battery Power System. Approximately 10,500 units are affected. The units were sold on Tesla.com/powerwall and through certified Tesla installers nationwide from November 2020 through December 2022 for about $8,000. The product was manufactured in the United States. Model number “Powerwall 2” is indicated on the nameplate label on the side of the unit.

Hazard Information

The lithium-ion battery cells in certain Powerwall 2 systems can cause the unit to stop functioning during normal use. This can result in overheating and, in some cases, smoke or flame. The recall notice identifies fire and burn hazards, and states that the condition can cause death or serious injury due to fire and burn hazards. As of the recall date, the firm has received 22 reports of overheating, including six reports of smoking and five reports of fire, resulting in minor property damage. No injuries have been reported.

Consumer Action Required

Consumers should ensure their Powerwall 2 system is online and check the Tesla App for a notification about whether their unit is included in the recall. Tesla has remotely discharged (or removed energy from the battery of) affected Powerwall 2 systems that are online, to prevent overheating, until the replacement is installed.

Official Remedy

The remedy for affected units is replacement. Tesla has already begun remotely discharging affected Powerwall 2 systems that are online to prevent overheating. Consumers whose units are included in the recall will receive a replacement Powerwall 2 system from Tesla.

Contact Information

Consumers may contact the Tesla Support team by email at powerwallsupportna@tesla.com or toll-free at 877-961-7652 Monday through Friday 8 a.m. to 5 p.m. PT. Additional information is available online at https://tesla.com/support/energy/powerwall/own/powerwall-2-replacement or by visiting https://tesla.com and clicking on Energy, then selecting Support, then Powerwall, then Owners for more information.

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Note: This record contains only information explicitly stated in the official CPSC recall notice. No additional interpretation, editorial content, or severity assessments have been included.

Recall Timeline

  • **November 13, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Certain Tesla Powerwall 2 AC Battery Power System?

A: Check the model and serial number on your product against the official recall notice (#10486).

Q: What should I do if I own the recalled Certain Tesla Powerwall 2 AC Battery Power System?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Certain Tesla Powerwall 2 AC Battery Power System?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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