Light commercial vehicle Recall – EU Safety Gate

Published by Reclia Safety Desk | July 24, 2026

Recall Information Record – EU Safety Gate Database

1. Recall Summary
The manufacturer Citroën has initiated a voluntary recall of certain Jumper NG light commercial vehicles. The recall is based on a non-compliance issue identified in the vehicle’s body control module (BCM) configuration. The recall was notified by France and is recorded under case number SR/02030/26. The official date of entry into force for the measure is 01/07/2026. The recall applies to end users.

2. Affected Products
– Brand: CITROEN
– Product Name: Jumper NG
– Category: Motor vehicles (Light commercial vehicle)
– Type/Model Numbers: e3*2007/46*0046*27, e3*2007/46*0046*28, e3*2007/46*0046*29, e3*2007/46*0046*30, e3*2007/46*0046*32, e3*2007/46*0051*31, e3*2007/46*0051*32
– Vehicle Identification Numbers (VIN) Range: VF7YDDEF9PG069805 to VF7YDF6F6SG024016
– Production Dates: 02.02.2024 to 13.11.2025
– Country of Origin: Italy
– Notifying Country: France
– Company Recall Code: G2T

3. Hazard Information
The hazard is classified as “Injuries” and the risk level is stated as “Serious risk.” The specific danger arises from a mistranslation of configuration data between two production systems. As a result, the vehicle’s body control module (BCM) may not be correctly configured to detect indicator light failures. If an indicator bulb fails, the BCM may not detect the fault, and the warning signal (e.g., dashboard indicator) may not illuminate. This reduces the driver’s ability to communicate with other road users, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

4. Consumer Action Required
The recall notice specifies that the measure is a “Recall of the product from end users.” Consumers who own a Citroën Jumper NG vehicle within the stated VIN range and production dates should contact an authorized Citroën dealer or service center to arrange for inspection and correction of the BCM configuration. The manufacturer is the economic operator taking the notified measure.

5. Official Remedy
The official remedy is a recall of the product from end users. The manufacturer will correct the BCM configuration to ensure proper detection of indicator light failures. No information regarding a refund or replacement is provided in the recall notice. The date of entry into force for the measure is 01/07/2026.

6. Contact Information
– Notifying Country: France
– Manufacturer: Citroën
– Company Recall Code: G2T
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099559
– Case Number: SR/02030/26
– Additional contact details (e.g., phone number, email, website): Not specified in the recall notice. Consumers are advised to contact their local authorized Citroën dealer for further assistance.

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