Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges Recall

Published by Reclia Safety Desk | July 23, 2026

📌 Recall Notice

Product: Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges

Brand: Electrolux Home Products Inc., of Charlotte, North Carolina

Hazards: Fire Hazard, Burn Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9954 |
View original notice →

Recall Summary

Product Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges
Brand Electrolux Home Products Inc., of Charlotte, North Carolina
Category Electronics
Recall Number 9954
Hazard Fire Hazard, Burn Hazard
Units Affected Not specified
Recall Date May 16, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database Entry ID: 9954
Recall Number: 24235
Date of Record: 2024-05-16

1. Recall Summary

This is a reannouncement of a recall involving Frigidaire, Frigidaire Gallery, Frigidaire Professional, and Kenmore Elite smooth-top electric ranges. The recall was originally announced in August 2009. The manufacturer, Electrolux Home Products Inc., of Charlotte, North Carolina, has reannounced the recall due to continued reports of hazards. The recall notice states that approximately 203,000 units are affected. The ranges were sold at Sears and independent appliance stores nationwide from June 2001 through August 2009 for between $1,000 and $2,500.

2. Affected Products

The recalled products are smooth-top electric ranges with rear panel rotary knobs and digital displays. They were sold in the following colors: white, bisque, black, and stainless steel. The brand name, model, and serial number for each unit are located on the frame of the drawer at the bottom of the unit when the drawer is opened.

Frigidaire Models (Model Numbers):
FEFBZ90GC*, FEFLMC55GC*, FEFLZ87GC*, GLEF396AB*, GLEF396AQ*, GLEF396AS*, GLEF396CQ*, GLEF396CS*, GLEFM397DB*, GLEFM397DQ*, GLEFM397DS*, GLEFM97FPB*, GLEFM97FPW*, GLEFM97GPB*, GLEFM97GPW*, LEEFM389FE*, PLEF398AC*, PLEF398CC*, PLEF398DC*, PLEFM399DC*, PLEFMZ99EC*, PLEFMZ99GC*, PLEFZ398EC*, PLEFZ398GC*.

Frigidaire Serial Number Range: VF122xxxxx – VF334xxxxx

Kenmore Elite Models (Model Numbers):
790.990121*, 790.990131*, 790.990141*, 790.990191*

Kenmore Elite Serial Number Range: VF122xxxxx – VF334xxxxx

3. Hazard Information

According to the recall notice, depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or 3) heat to different temperatures than selected. This poses fire and burn hazards to consumers.

Since the recall was announced in August 2009, Electrolux has received at least 212 reports of the ranges behaving erratically, including 14 reports of fires and eight reports of injuries involving burns to hands or arms, as well as smoke inhalation.

4. Consumer Action Required

Consumers with impacted ranges should contact Electrolux for steps to avoid a burn injury, including not leaving anything on the range when it is not in use. Consumers should contact Electrolux or register online to participate in the recall. Based on the serial number, it will be determined if consumers have a range that can be repaired or not.

5. Official Remedy

The remedy depends on whether the specific range is repairable, as determined by the serial number.

If the range is repairable: A free inspection and repair will be scheduled.
If the range is not repairable: Consumers will receive a refund in the form of a $50 electronic gift card and reimbursement of up to $60 for the haul-away fee for their recalled range, once they have submitted proof of purchase of a new range and the haul-away fee paid. Electrolux may reimburse haul-away fees over $60 when consumers provide receipts or other documentation showing paid haul-away fees.

6. Contact Information

Consumers can contact Electrolux Group toll-free at 888-845-8226 from 8:30 a.m. to 8 p.m. ET Monday through Friday. They can also be reached by email at potentiometerrecall@electrolux.com.

Online resources include:
– https://www.ema-recall.com/potentiometer
– www.potentiometerrecall.com
– www.frigidaire.com (click on “Recall Information” at the top of the page)

Additional Information: Not specified in the recall notice.

Recall Timeline

  • **May 16, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges?

A: Check the model and serial number on your product against the official recall notice (#9954).

Q: What should I do if I own the recalled Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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