HALO 1000 Portable Power Stations Recall

Published by Reclia Safety Desk | July 23, 2026

Recall Information Record – Reclia Database

Recall Summary
On August 29, 2024, a recall was announced for HALO 1000 Portable Power Stations. The recall was issued by the U.S. Consumer Product Safety Commission (CPSC) and is identified by Recall Number 24350. The product was imported by ZAGG Inc., of Midvale, Utah, and sold by ACG, QVC, and ZAGG. The recall involves approximately 5,740 units sold in the United States.

Affected Products
The recalled products are HALO 1000 Portable Power Stations. These are high-capacity lithium-ion battery power banks featuring three USB-A charge ports, a USB-C fast charge port, three AC outputs, two DC outputs, a DC socket, an LCD display, a built-in flood light, and a collapsible handle. The following specific models, colors, model numbers, SKU numbers, and UPCs are included:

– Stone Gray: Model PS-1000, SKU 801108111, UPC 840056145528
– Carbon: Model PS-1000, SKU 801108112, UPC 840056145535
– Desert Sand: Model PS-1000, SKU 801108113, UPC 840056145542
– Midnight Blue: Model PS-1000, SKU 801108114, UPC 840056145559
– Woodland Green: Model PS-1000, SKU 801108115, UPC 840056145566

The model number, SKU number, and UPC are located on the bottom of the product. Units sold by QVC subject to the recall were sold under QVC item number E235474. The portable power stations were sold from October 2021 through March 2022 for between $1,000 and $1,300.

Hazard Information
The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death. As of the recall date, the firms have collectively received four reports of fires involving the HALO 1000 Portable Power Station. One incident involved a 79-year-old man in Bradenton, Florida, who died from smoke inhalation from a fire involving the recalled portable power station in his home in June 2022. In addition to the death, there were two reports of smoke inhalation, one of which included burn injuries.

Consumer Action Required
Consumers should immediately stop using the portable power stations. Consumers must contact the HALO Recall hotline for a free replacement portable power station. No other action is specified in the recall notice.

Official Remedy
The official remedy is a free replacement portable power station. Consumers are not instructed to return the product to the store; instead, they must contact the recall hotline to arrange for the replacement.

Contact Information
Consumers can contact the HALO 1000 recall hotline toll-free at 888-345-0481 from 8 a.m. to 5 p.m. ET Monday through Friday. Alternatively, consumers may email the recall team at halo5528@sedgwick.com or visit the recall website at https://halo1000recall.expertinquiry.com/. The manufacturer of the product is Shenzhen DBK Electronics Co. Ltd., of China. Not specified in the recall notice: any information regarding distributors, additional retailers beyond ZAGG, ACG, and QVC, or any other remedy options beyond replacement.

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