South Shore Cribs Recall

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Published by Reclia Safety Desk | July 23, 2026

📌 Recall Notice

Product: South Shore Cribs

Brand: South

Hazards: Non-Compliance, Entrapment Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10098 |
View original notice →

Recall Summary

Product South Shore Cribs
Brand South
Category Toys Children
Recall Number 10098
Hazard Non-Compliance, Entrapment Hazard
Units Affected Not specified
Recall Date November 21, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database Entry ID: 10098
Date of Record: 2024-11-21

1. Recall Summary
This recall involves South Shore brand Balka and Olena cribs. The recall was initiated due to a violation of the federal safety regulation for full-sized cribs. The cribs were imported by South Shore Industries LTD, of Canada, and manufactured in Malaysia. Approximately 1,200 units are affected. The recall was published on November 21, 2024.

2. Affected Products
The recalled products are South Shore brand Balka and Olena cribs sold in white and natural wood colors. The cribs are made of wood and measure approximately 37 inches high, 54 inches long, and 30 inches deep. The model number is printed on an adhesive label located on one end of the crib.

The specific model numbers and descriptions are as follows:
– 13825: Balka Baby Crib with Adjustable Height, Pure White
– 13824: Balka Baby Crib with Adjustable Height, Pure White and Natural Wood
– 12937: Balka Baby Crib with Adjustable Height, Pure White and Natural Wood
– 12938: Balka Baby Crib with Adjustable Height, Pure White
– 14408: Olena Baby Crib with Adjustable Height, Pure White

The cribs were sold online at Amazon.com, Cymax.com, Walmart.com, Southshorefurniture.com, and other websites from July 2020 through February 2024. The retail price was approximately $415 to $475.

3. Hazard Information
The hazard associated with this product is an entrapment hazard to children. The spacing between some of the crib’s slats is wider than allowed under the federal safety standard. As of the date of the recall notice, no injuries have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled cribs. Consumers must contact South Shore for information on how to disassemble the product. To receive a full refund, consumers must take a photo of the disassembled crib in an outdoor waste container and email the photo to service@southshorefurniture.com. South Shore, Amazon.com, and Walmart.com are contacting all known purchasers directly.

5. Official Remedy
The official remedy for this recall is a full refund. The refund is issued after the consumer has disassembled the crib, placed it in an outdoor waste container, taken a photograph of the disassembled crib in the container, and emailed that photograph to the specified address.

6. Contact Information
Consumers may contact South Shore for additional information using the following methods:
– Phone: 800-290-0465, available from 8:30 a.m. to 5 p.m. ET, Monday through Friday.
– Email: service@southshorefurniture.com
– Website: www.southshorefurniture.com/us-en/recall, or visit www.southshorefurniture.com/us-en and click “Recall information” at the top of the page.

Recall Timeline

  • **November 21, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled South Shore Cribs?

A: Check the model and serial number on your product against the official recall notice (#10098).

Q: What should I do if I own the recalled South Shore Cribs?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled South Shore Cribs?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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