Segway Ninebot Max G30P and Max G30LP KickScooters Recall

Published by Reclia Safety Desk | July 22, 2026

Recall Information Record
Database Entry ID: 10211
Date of Record: 2025-03-20

1. Recall Summary
Segway Inc., of Los Angeles, California, is recalling all Segway Ninebot Max G30P and Max G30LP KickScooters. The recall was announced on March 20, 2025. The recall is due to a fall hazard and risk of serious injury. The recall notice states that Segway has received 68 reports of folding mechanism failures, including 20 injuries. The injuries reported include abrasions, bruises, lacerations, and broken bones.

2. Affected Products
The recall involves all Segway Ninebot Max G30P and Max G30LP KickScooters. The Max G30LP KickScooter is gray in color with yellow accents. The Max G30P is black in color with yellow accents. The brand name “ninebot” appears on the foot platform and the top of the handlebars. The model number is located on a label on the side of the foot deck. The Max G30P model is 46 inches long, 19 inches wide, 47 inches high, and weighs 42 pounds. The Max G30LP model is 44 inches long, 19 inches wide, 45 inches high, and weighs 39 pounds. The scooters were sold at Best Buy, Costco, Walmart, Target, and Sam’s Club nationwide and online at Segway.com and Amazon.com from January 2020 through February 2025. The retail price was between $600 and $1,000. The number of units affected is approximately 220,000. The scooters were manufactured in China and Malaysia.

3. Hazard Information
The hazard identified in the recall notice is that the folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers. The recall notice documents that Segway has received 68 reports of folding mechanism failures. These failures have resulted in 20 injuries, including abrasions, bruises, lacerations, and broken bones.

4. Consumer Action Required
Consumers should immediately stop using the recalled scooters. Consumers should contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit.

5. Official Remedy
The official remedy is a repair. Consumers will receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained.

6. Contact Information
Consumers may contact Segway at 800-914-6110 from 9 a.m. to 5 p.m. Monday through Friday. Consumers may also email Segway at recall@segway.com. Additional information is available online at https://service.segway.com/recall or at www.segway.com, where consumers should click on “Recall Center” at the bottom of the page.

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