36-volt lithium-ion batteries used with VIVI E-bikes Recall

by

Published by Reclia Safety Desk | July 22, 2026

📌 Recall Notice

Product: 36-volt lithium-ion batteries used with VIVI E-bikes

Brand: Guangzhou Plenty Bicycle Co., Ltd., of China

Hazards: Fire Hazard, Burn Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10348 |
View original notice →

Recall Summary

Product 36-volt lithium-ion batteries used with VIVI E-bikes
Brand Guangzhou Plenty Bicycle Co., Ltd., of China
Category Electronics
Recall Number 10348
Hazard Fire Hazard, Burn Hazard
Units Affected Not specified
Recall Date July 17, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Here is the factual recall information record based solely on the provided source data.

Recall Summary
This recall involves 36-volt lithium-ion rechargeable batteries included with certain “VIVI” brand e-bikes. The recall was published on July 17, 2025. The recall number is 25391. The manufacturer is Guangzhou Plenty Bicycle Co., Ltd., of China. The distributor is Shenzhen Binxin Household Co., Ltd., d/b/a VIVI E-bikes, of China. Approximately 24,000 units are affected.

Affected Products
The recalled products are 36-volt lithium-ion rechargeable batteries used with VIVI E-bikes. “VIVI” is printed on the bicycle downtube. E-bike model information can be found on a consumer’s sales order documentation and on certain bicycle frames. Battery model information is located on the battery itself.

The following e-bike model numbers and battery model numbers are included in this recall:
– C26: WT0261, 36V-8AH-288WH, ZBL-36V8AH ZK, SKD015, EB3608C0B
– MT20: WT0261, SKD014, ZBL-36V10.4Ah LH Z3 TCRFD111005YY
– M026SH: 36V-8Ah-288Wh, ZBL-36V8Ah288Wh, ZBL-36V8Ah288Wh ZK, EB360817E, SKD036008016A
– H6: EB3610D0B, ZBL-36V10Ah, SKD011, 36V-10.4AH-374.4Wh, SKD036010003A
– H7: EB3610C5B, 36V-10.4AH-374.4Wh
– MT26H: ZBL-36V8Ah ZK 26LGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH
– M026TGB: EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH
– MT26G: EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH, ZBL-36V8AH ZK, ZBL10SP36V8AH
– FM20: WT0289, EB3608B2S, 36V-8AH-288WH
– F20: 36V-8AH-288WH, EB3608B4S
– S3: TCRFD021004006, TCRFD031004006, TTTT07F01, TCRFD181004JB, TCRFD011004JB, TC-TT011005B
– Z1: TT09F01
– Z2: TT09F01

Bikes with the recalled batteries were sold online at amazon.com, walmart.com, ebay.com, viviebikes.com, wish.com, sears.com, wayfair.com and aliexpress.com from December 2020 through November 2023 for between $365 and $950.

Hazard Information
The recalled lithium-ion batteries can overheat, posing fire and burn hazards. VIVI is aware of 14 reports of incidents of batteries overheating, including three reports of fires. No injuries have been reported.

Consumer Action Required
Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality. Consumers must confirm that this disposal was done by sending an email to vivirecall@163.com. Note: Do not throw the recalled lithium-ion battery in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal HHW collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to an HHW collection

Recall Timeline

  • **July 17, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled 36-volt lithium-ion batteries used with VIVI E-bikes?

A: Check the model and serial number on your product against the official recall notice (#10348).

Q: What should I do if I own the recalled 36-volt lithium-ion batteries used with VIVI E-bikes?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled 36-volt lithium-ion batteries used with VIVI E-bikes?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment