Travel adaptor Recall – EU Safety Gate

Published by Reclia Safety Desk | July 21, 2026

RECALL INFORMATION RECORD
Database: EU Safety Gate
Record ID: SR/01344/26
Date of Entry: Based on measure effective date 19/03/2026

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1. Recall Summary

The notifying country of Hungary has issued a recall and market withdrawal for a specific travel adaptor product. The product has been identified as presenting a serious risk of electric shock due to inadequate insulation and improper dimensions of the power socket. The product does not comply with the requirements of the Low Voltage Directive or the European standard EN 60335. The responsible distributor has been ordered to withdraw the product from the market, recall it from end users, and ban its marketing.

2. Affected Products

– Product Type: Travel adaptor with USB-C port
– Product Name: 25W PD Adapter, USB-C
– Model / Type Number: EP-TA800
– Barcode: 8452062303285
– Brand: Not specified in the recall notice.
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Notifying Country: Hungary
– Case Number: SR/01344/26
– Category: Electrical appliances and equipment

3. Hazard Information

The recall notice identifies the following specific hazards and non-compliances:

– Risk Type: Electric shock
– Danger Description: The insulation and dimensions of the power socket of the product are inadequate. As a result, the user could touch accessible live parts, which may cause an electric shock.
– Regulatory Non-Compliance: The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 60335.
– Risk Level: Classified as a serious risk by the notifying authority.

4. Consumer Action Required

Consumers who have purchased this product are advised to take the following actions as ordered by the distributor:

– Stop using the product immediately. The product poses a risk of electric shock due to accessible live parts.
– Return the product to the point of purchase or to the distributor as part of the recall process.
– Consumers should follow the instructions provided by the distributor regarding the return and disposal of the product.

5. Official Remedy

The following measures have been ordered by the competent authority in Hungary, with an effective date of 19/03/2026:

– Withdrawal of the product from the market: The distributor is required to remove all remaining stock from sale and distribution channels.
– Recall of the product from end users: The distributor is required to retrieve the product from consumers who have already purchased it.
– Ban on the marketing of the product and any accompanying measures: Further sale or distribution of this product is prohibited.

The specific remedy for consumers (e.g., refund, replacement) is not detailed in the recall notice beyond the requirement for the distributor to recall the product from end users.

6. Contact Information

– Notifying Country Authority: Hungary (specific agency name not provided in the recall notice)
– Distributor: The type of economic operator to whom the measures were ordered is listed as “Distributor.” The specific name and contact details of the distributor are not specified in the recall notice.
– Recall Reference Number: SR/01344/26
– EU Safety Gate Alert Link: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098415
– Product Images: Available at the following URLs:
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006753
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006754

Note: Consumers seeking further information should contact the retailer where the product was purchased or refer to the official EU Safety Gate alert page for the most current contact details regarding the responsible distributor.

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