Published by Reclia Safety Desk | July 21, 2026
📌 EU Safety Gate Recall Notice
Product: Passenger van / Light commercial vehicle
Brand: CITROEN
Country: France
Hazards: Chemical Risk, Fire Hazard, Electric Shock Hazard, Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/01581/26 |
View original notice →
Recall Summary
| Product | Passenger van / Light commercial vehicle |
| Brand | CITROEN |
| Country | France |
| Case Number | SR/01581/26 |
| Hazard | Chemical Risk, Fire Hazard, Electric Shock Hazard, Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
Reclia – Recall Information Record
Case Number: SR/01581/26
Date of Record: Based on EU Safety Gate notification.
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1. Recall Summary
The manufacturer, CITROEN, has initiated a voluntary recall of specific passenger van and light commercial vehicle models. The recall was notified by France and affects vehicles identified by the type-approval numbers e2*2007/46*0530*24 and e2*2007/46*0531*31. The recall is classified as a serious risk. The official recall code assigned by the company is GY5. The measure was notified by the manufacturer and involves the recall of the product from end users, with a date of entry into force of 26/05/2026.
2. Affected Products
– Brand: CITROEN
– Product Name: Spacetourer, Jumpy
– Category: Motor vehicles – Passenger van / Light commercial vehicle
– Model/Type Numbers: e2*2007/46*0530*24, e2*2007/46*0531*31
– Vehicle Identification Numbers (VIN): The affected vehicles fall within the range VF7VNFC17RU361062 to VF7VPFC34TU392489.
– Production Dates: 06.06.2025 – 22.01.2026
– Country of Origin: France
– Notifying Country: France
3. Hazard Information
The specific danger identified in the recall notice is that the starter body may contact the battery’s positive cable due to insufficient cable protection. This contact can cause an electric arc or short circuit, leading to smoke from the engine compartment and a fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
4. Consumer Action Required
The recall notice specifies that the measure is a recall of the product from end users. Consumers who own an affected vehicle should contact an authorized CITROEN dealer to have the necessary inspection and repair carried out. The recall is effective as of the date of entry into force: 26/05/2026. Consumers should not delay in responding to the recall notification.
5. Official Remedy
The official remedy is a recall of the product from end users. The specific corrective action to be performed by the manufacturer or its authorized dealers is not detailed in the source data beyond the recall measure. Consumers are expected to bring their vehicle to a dealer for the required service.
6. Contact Information
– Manufacturer: CITROEN
– Company Recall Code: GY5
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099160
– Case Number: SR/01581/26
– Not specified in the recall notice: Specific phone number, email address, or website for consumer inquiries. Consumers should contact their local CITROEN dealer or authorized service center for further instructions.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Passenger van / Light commercial vehicle?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01581/26).
Q: What should I do if I own the recalled Passenger van / Light commercial vehicle?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Passenger van / Light commercial vehicle?
A: Contact the manufacturer or retailer using the information in the recall notice.
Q: What are the health risks from this chemical hazard?
A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.
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Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.