Hair mask Recall – EU Safety Gate

Published by Reclia Safety Desk | July 21, 2026

Recall Information Record – Reclia Database

1. Recall Summary
This recall notice, case number SR/01560/26, was issued by the notifying country of Greece on 22 December 2025. The recall involves a cosmetic product identified as a hair mask. The product was found to contain formaldehyde at a measured value of 0.27%, which does not comply with the Cosmetic Products Regulation. The distributor was ordered to withdraw the product from the market.

2. Affected Products
– Product type: Hair mask
– Product name: XHC XPEL HAIR CARE Coconut HAIR MASK
– Brand: Not specified in the recall notice.
– Batch number: 9513
– Size/Volume: 250 ml
– Type/Model number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Country of origin: People’s Republic of China
– Notifying country: Greece
– Production dates: Not specified in the recall notice.
– Company recall code: Not specified in the recall notice.

3. Hazard Information
The product contains formaldehyde (measured value: 0.27%). According to the recall notice, formaldehyde is a skin sensitiser and can trigger allergic reactions. The notice further states that formaldehyde may cause cancer. The product does not comply with the Cosmetic Products Regulation. The risk level is classified as “Serious risk” by the notifying authority. The risk type is listed as “Chemical.”

4. Consumer Action Required
The recall notice does not provide specific instructions directed to consumers regarding actions such as returning the product or discontinuing use. The official measure ordered by the authorities is the withdrawal of the product from the market. Consumers who have purchased this product should consult the official EU Safety Gate alert for further guidance. The official reference for the alert is: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099041

5. Official Remedy
The type of economic operator to whom the measure was ordered is the Distributor. The category of measure is: Withdrawal of the product from the market. The date of entry into force of this measure is 22 December 2025. No information regarding a refund, replacement, or other consumer-level remedy is specified in the recall notice.

6. Contact Information
– Case number: SR/01560/26
– Notifying country: Greece
– EU Safety Gate alert reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099041
– Product images (public API):
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11010242
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11010243
– Distributor contact details: Not specified in the recall notice.
– Manufacturer contact details: Not specified in the recall notice.
– Consumer helpline: Not specified in the recall notice.

Additional Notes
– The recall notice does not specify a brand name for the product.
– The recall notice does not provide a barcode, type/number of model, production dates, or a company recall code.
– The recall notice does not include a URL for a specific recall page from the manufacturer or distributor.
– The recall notice does not state that Reclia performed any testing or safety analysis. All hazard information is derived directly from the notifying authority’s risk assessment.

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