Hair cream Recall – EU Safety Gate

Published by Reclia Safety Desk | July 21, 2026

Recall Information Record – Reclia Database Entry

1. Recall Summary
The European Commission’s Safety Gate system has published a recall notification concerning a cosmetic product sold in Greece. The recall was initiated by the distributor of the product following an official order. The case number is SR/01565/26, and the notification date of entry into force for the measure is 22 December 2025. The product is a hair cream marketed under the brand ORZENE. The recall is classified as a “Serious risk” level by the notifying authority. The product does not comply with the Cosmetic Products Regulation.

2. Affected Products
– Product type: Hair cream (described as a hydration treatment cream, 100 ml).
– Brand: ORZENE
– Product name: BEER RECIPES BREWER’S YEAST AND OAT MILK
– Batch number: 23291297 C7
– Model/type number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Country of origin: Unknown (not specified in the recall notice).
– Notifying country: Greece
– Distribution: The product was available for sale in Greece. The specific dates of sale or production dates are not specified in the recall notice.

3. Hazard Information
The recall notice identifies a chemical risk associated with the product. Specifically, the product contains the allergenic fragrance benzyl alcohol. This substance is not declared in the list of ingredients on the product labelling. The failure to mention the presence of an allergenic fragrance in the labelling of a leave-on cosmetic product poses a risk to consumers. For persons who are already sensitized to benzyl alcohol, exposure may cause dermatitis, eczema, or more serious skin reactions. The product does not comply with the Cosmetic Products Regulation due to this labelling omission.

4. Consumer Action Required
The recall notice does not provide specific instructions directed to consumers regarding what they should do with the product. The official measure ordered by the competent authority is the withdrawal of the product from the market. Consumers who have purchased this specific batch of ORZENE BEER RECIPES BREWER’S YEAST AND OAT MILK hair cream (batch number 23291297 C7) are advised to stop using the product immediately. Consumers should contact the point of sale (the distributor) for further guidance on returning the product or obtaining a remedy. No specific consumer hotline or website is listed in the recall notice.

5. Official Remedy
The official measure ordered by the competent authority is a withdrawal of the product from the market. The type of economic operator to whom the measure was ordered is the distributor. The measure came into force on 22 December 2025. The recall notice does not specify whether a refund, replacement, or other remedy is being offered to consumers. The remedy available to consumers is not detailed in the source data beyond the market withdrawal order.

6. Contact Information
– Notifying country authority: Greece (specific agency name not provided in the recall notice).
– Case number: SR/01565/26
– Safety Gate alert reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099003
– Product image: https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11010197
– Company recall code: Not specified in the recall notice.
– Distributor contact details: Not specified in the recall notice. Consumers are advised to contact the retailer or distributor from whom the product was purchased.

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