Light commercial vehicle Recall – EU Safety Gate

Published by Reclia Safety Desk | July 21, 2026

Recall Information Record – Reclia Database

1. Recall Summary
Toyota has initiated a voluntary recall of certain Proace and Proace City light commercial vehicles. The recall was notified by France and is recorded under EU Safety Gate case number SR/01583/26. The manufacturer’s internal recall code is CI26-015. The recall became effective on 13 May 2026. The action involves a recall of the product from end users.

2. Affected Products
– Brand: Toyota
– Product: Light commercial vehicle
– Model Names: Proace, Proace City
– Type/Model Numbers: e2*2007/46*0538*29, e2*2007/46*0686*26, e2*2007/46*0686*27, e2*2007/46*0685*25, e2*2007/46*0538*30
– Production Dates: 15 October 2025 to 2 March 2026
– Country of Origin: France
– Notifying Country: France
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.

3. Hazard Information
The recall notice identifies the risk type as “Injuries” and the level as “Serious risk.” The specific danger is that vehicles fitted with a 1.5-litre engine may experience engine failure due to water pump pulley slippage. This slippage can cause misalignment of the timing belt, leading to the engine shutting down. Additionally, parts may fall onto the road, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

4. Consumer Action Required
The recall notice states that the measure taken is a “Recall of the product from end users.” Consumers who own an affected Toyota Proace or Proace City vehicle produced between 15 October 2025 and 2 March 2026 should contact their authorised Toyota dealer or service centre to arrange for inspection and repair. The recall is mandatory and applies to all affected vehicles in the market. Consumers should not delay in responding to the recall notification.

5. Official Remedy
The official remedy is a recall of the product from end users, as notified by the manufacturer. The specific corrective action (e.g., replacement of the water pump pulley, timing belt inspection, or other repairs) is not detailed in the recall notice. Consumers are expected to receive the necessary repairs free of charge at an authorised Toyota service centre. The date of entry into force of the measure is 13 May 2026.

6. Contact Information
– Manufacturer: Toyota (France)
– Recall Code: CI26-015
– EU Safety Gate Case Number: SR/01583/26
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098984
– Contact Details for Consumers: Not specified in the recall notice. Consumers should contact their local authorised Toyota dealer or Toyota customer service for further information and to schedule the recall repair.

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