Charger Recall – EU Safety Gate

Published by Reclia Safety Desk | July 21, 2026

Recall Information Record – Reclia Database

1. Recall Summary
The European Commission Safety Gate has issued a recall notification for a product identified as a “Compatible With Samsung Galaxy Super Fast Charger,” marketed under the brand name Heng Ye. The recall was initiated by the notifying country, Denmark, under case number OR/00076/26. The product is classified under the category of electrical appliances and equipment. The recall notice states that the product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1. The measure ordered is the withdrawal of the product from the market, with a date of entry into force of 23 April 2026.

2. Affected Products
– Product: Charger (USB-C charger)
– Brand: Heng Ye
– Name: Compatible With Samsung Galaxy Super Fast Charger
– Type/Model Number: EP-TA845
– Batch Number: AJ122025
– Barcode: Not specified in the recall notice.
– Description: Black USB-C charger with “Heng Ye” marked on the front.
– Country of Origin: People’s Republic of China
– Notifying Country: Denmark
– Case Number: OR/00076/26
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.

3. Hazard Information
The recall notice identifies the risk type as “Burns.” The specific danger described in the source data is: “The pins of the plug are not fixed and can rotate. The contacts of the socket-outlet could overheat due to the non-fixed pins and user could suffer burns.” The product is also noted as not complying with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1. The recall notice does not explicitly state a risk of electric shock or fire; however, the database metadata lists “Fire Hazard, Electric Shock Hazard, Non-Compliance” as associated hazards. The level of risk is classified as “Other risk levels.”

4. Consumer Action Required
The recall notice specifies that the measure ordered is a “Withdrawal of the product from the market.” The source data does not provide explicit instructions for consumers regarding what they should do with the product they already possess. The recall notice does not include a URL for a recall page or any direct consumer contact instructions. Consumers are advised to stop using the product immediately and to seek further guidance from the retailer or the manufacturer, as the official measure is a market withdrawal. No specific consumer action, such as returning the product or contacting a hotline, is detailed in the source data.

5. Official Remedy
The official remedy, as stated in the source data, is the “Withdrawal of the product from the market.” The type of economic operator to whom the measure was ordered is listed as “Other.” The date of entry into force for this measure is 23 April 2026. The recall notice does not specify a remedy for consumers who have already purchased the product, such as a refund, replacement, or repair. No information regarding a recall code or company recall program is provided.

6. Contact Information
– Notifying Country: Denmark
– Case Number: OR/00076/26
– Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099274
– Product Images: Available at the following URLs:
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11011420
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11011421
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11011422
– Manufacturer/Brand Contact: Not specified in the recall notice.
– Consumer Hotline or Email: Not specified in the recall notice.

Frequently Asked Questions