Traditional 90 and Traditional 110 Gas Fireplaces Recall

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Published by Reclia Safety Desk | July 20, 2026

📌 Recall Notice

Product: Traditional 90 and Traditional 110 Gas Fireplaces

Brand: Traditional

Hazards: Fire Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9471 |
View original notice →

Recall Summary

Product Traditional 90 and Traditional 110 Gas Fireplaces
Brand Traditional
Category Consumer Goods
Recall Number 9471
Hazard Fire Hazard
Units Affected Not specified
Recall Date December 08, 2022
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Summary

This recall involves Ortal direct vent gas fireplaces, specifically the Traditional 90 (TR90) and Traditional 110 (TR110) models. The recall was announced on December 8, 2022, by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 23065. The fireplaces were installed by professionals and have a black finish, operating on natural gas and propane gas. The firm, Ortal USA Inc., of Columbus, Ohio, has received four reports of incorrect fireplace installation, all resulting in fires and causing property damage. No injuries have been reported. The products were manufactured in Israel.

Affected Products

The recalled products are Ortal direct vent gas fireplaces with model names Traditional 90 (TR90) and Traditional 110 (TR110). Model TR90 measures approximately 43.5 inches wide, 37.5 inches high, and 24.5 inches deep. Model TR110 measures approximately 48.5 inches wide, 37.5 inches high, and 24.5 inches deep. The model number is located on the rating plate on the bottom of the fireplace near the valve control. For the TR90, the model number is US90XXTRP1SNXLXX. For the TR110, the model number is US110XTRP1SNXLXXX. Approximately 400 units are affected. The fireplaces were sold by authorized dealers and professional installers nationwide from May 2016 through February 2020, with prices ranging between $5,600 and $6,200.

Hazard Information

Improper installation of the fireplaces can lead to problems with heat release and/or ventilation, posing a fire hazard. The firm has received four reports of incorrect installation resulting in fires, which caused property damage. No injuries have been reported in connection with these incidents.

Consumer Action Required

Consumers should immediately stop using the recalled fireplaces until they have been in contact with Ortal or their authorized Ortal dealer to determine whether their fireplace needs a retrofit plate. A retrofit plate will only be installed if the fireplace is positioned on a wooden base or floor. Ortal is directly contacting all known dealers, installers, distributors, homeowners, and any other individuals that purchased or installed the recalled products.

Official Remedy

Ortal will install a retrofit plate and provide an inspection free of charge to consumers. The remedy is classified as a repair. Consumers are advised to contact Ortal or their authorized dealer to schedule the inspection and installation of the retrofit plate if needed.

Contact Information

Consumers may contact Ortal at 800-238-7000 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.ortalheat.com/productrecall or www.ortalheat.com and click on Product Recall for more information. Not specified in the recall notice regarding additional contact methods or alternative contact information.

Recall Timeline

  • **December 08, 2022** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Traditional 90 and Traditional 110 Gas Fireplaces?

A: Check the model and serial number on your product against the official recall notice (#9471).

Q: What should I do if I own the recalled Traditional 90 and Traditional 110 Gas Fireplaces?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Traditional 90 and Traditional 110 Gas Fireplaces?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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